KeeQoo

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FAQ

 

KeeQoo.com’s Values

Customers are entitled to the best quality items, best shipping service, and best after-sales customer from KeeQoo.com. We are encouraged to assume responsibility proactively, making every item provided meeting customers´ need.

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Sales Tax and Handling Charge

All items sold in KeeQoo.com will be waived the sales tax and handling charge, i.e., all items’ price are sales tax and handling charge inclusive.

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Sign in and Enjoy the Shopping Experience

Click here to complete our registration process. By registering with Steel-Jewelry, you will be obtaining order status, tracking of orders you have previously made, and able to receive special offers.

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Determining Your Ring Size

Due to the incredible strength and durability of Titanium, cutting and shaping it is often intricate work (compared to gold and platinum). Because of its unique resilient nature, it is very difficult to resize a titanium ring; therefore, great care must be taken when sizing your finger. We suggest visiting a local jewelry store to get your finger sized accurately.

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Resizing Your Ring

Since titanium is a kind of strong and durable metal, shaping this metal is often found to be an intricate work Because of its unique resilient nature, it is impossible for us to re-size your titanium ring; hence, customers are advised to take great care must be taken when choosing the size of your selected item(s). We highly recommend that customer(s) should visit a local jewelry store and getting their correct finger size. If KeeQoo.com unintentionally sized a ring incorrectly, we will resize or replace that ring free of charge. If the ring size information was given incorrectly, a new ring will have to be ordered and our standard return policy will apply for a refund or exchange.

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Engraving Services

Engraving services are available to some products in our website. Please indicate your engraving word(s)/letters carefully before check-out.

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